A year of change!
Recent times have been very busy and full of change for the team at Rathbone. As part of a major restructuring of our Outreach Service, we have bid a fond farewell to some old faces and their posts. Our Business Manager Pippa retired in December, her function being replaced by Accountability EU, a specialist Voluntary Sector financial management service. Our Team Administrator Jacek headed off to pastures new (well, training to be a Southern rail driver!) and his full time Admin function has been happily shouldered by our hard working Team Managers.
As part of our new structure, we have been extremely happy to welcome The award winning Without Walls team from Lambeth into the service, Without Walls are a specialist complex/challenging behaviour team, whose aim is to support people to remain in their own homes and community, by developing positive behaviour support plans and working to reduce and manage behaviours that less specialist services struggle to cope with.
We have also opened a Drop-in Service, based at the Old Library in West Norwood, which is aimed at providing a flexible, responsive service to people with fluctuating needs, as well as providing group activities and IT resources to enable people to manage their support needs in either 1:1, or group activities.
Last but not least, following our pilot scheme in partnership with the Timewise Foundation we are in the process of reorganising our community based support workers into north Lambeth and South Lambeth focused teams. This is to facilitate both smaller teams of workers supporting people, and to improve efficiencies in terms of more regular/smaller team meetings and a decrease in travel time required.
Overall it has been a difficult and challenging process, but we have enjoyed both a high level of support from the fantastic staff at Lambeth Social Services (both Social Work and Commissioning colleagues) and a huge amount of goodwill and support from the most important people of all, those we exist to provide services to.
Jamie Sawyer, Head of Support Services
In recent months Rathbone’s Youth Club has been very fortunate to have a local parent that is as passionate about young people as we are. She has been working tirelessly on behalf of the young people, encouraging local community shops and businesses to donate goods, funds and time to supporting the delivery of our youth services. Pauline, in partnership with Club members and our Youth Management Team have successfully collected over £325 worth of donations towards for Club programmes!
The young people and staff are so grateful for all the time and effort that Pauline gives us to help improve the outcomes for local young people. Youth Club members and staff showed their appreciation on 5th April by surprising her with a bunch of flowers and a ‘thank you’ card!
She is an amazing example of a Community Champion, and we are delighted to have her in our community!
All the young people at Rathbone Youth Club would like to say a massive ‘thank you’ To the local community members in West Norwood for all their support.
It’s not often that local businesses understand the needs of the community and what makes a community a positive and fun environment for young people. So we would like to give a BIG shout out from all the young people at Rathbone Youth Club to our local West Norwood shops: Sorrento’s, Tesco, Subway, Pizza Hut, Iceland and Floral Hall! Each of these shops have helped us put on events and activities at our local youth club for disadvantaged and vulnerable young people in the last few months.
We would especially like to give one particular person that is always willing to go the extra mile a huge thank you as even at short notice he has never turned us away even at short notice and that is the store manager Jay at Iceland.
Without the support of our local community shops we wouldn’t be able to have as many fun and engaging youth session at our club!
Support Worker Vacancies
£ 21,216 salary, plus sleep-in payments
FT Contract: 40 hrs per week
PT Contracts (Min 16 hrs per week) with potential to fit around caring responsibilities
Rathbone is a London Living Wage employer.
- Are you caring, calm, empathic, resourceful and organised?
- Do you have an understanding of the needs of people with learning disabilities?
- Attitude is as important as skills and experience, but you need to show some relevant experience
Rathbone is a well-established charity in Lambeth, widely recognised for its excellent quality of support for adults with learning disabilities which often also includes supporting those with autism, mental health issues and complex case histories, physical disabilities, challenging or offending bevaviour and recurring problems with debt and vulnerability.
In return we will provide:
- Job satisfaction: helping vulnerable adults to live fulfilling lives.
- A range of specialist training both during induction and throughout your career with Rathbone.
- Paid travel time and travel expenses reimbursed.
- A supportive team of experienced support workers and managers who will provide advice and help you to develop your skills
- A friendly, open and collaborative place to work, where every member of staff is valued and a high quality of support for service users is fundamental.
- A learning culture, where every employee is encouraged to speak up and participate in the ongoing development of the service.
If you are interested in applying, or would like more information about the post, please email an up to date CV to firstname.lastname@example.org.
Thanks to our recent partnership with Timewise, the innovative Pilot Scheme we have been part of has now received national media attention as Timewise recently published their report of their findings from the scheme.
Timewise are actively involved in researching and developing new ways of flexible working, potentially attracting people to the workforce who may not fit into traditional full-time roles because of their own personal needs, such as caring commitments. There is a great and growing need for more finding skilled and motivated care workers in the sector, as more and more people in society need support while there are worrying national trends of people departing the workforce for other types employment.
The report and Rathbone’s Outreach Team’s involvement in the scheme was featured in the Guardian, the Times (behind a paywall) and Community Care magazine.
On Friday 2nd June, Rathbone was represented by Shaun Jones at JP Morgan’s Force for Good 2016 Project Showcase Event in London. Over 100 JP Morgan technologists attended the prestigious event to hear all about the solutions that the Force for Good (FFG) participants were able to create for their NGO partners, including Rathbone, over the past 8 months.
Each team delivered a ‘TED-Style’ talk about the NGO they worked with and the challenge each organisation was facing. Each team then shared details of their technical solution including a demonstration of their build, before addressing any lessons learnt / enhancement ideas.
We’d like to express our gratitude once again to Felicity and everyone at Force for Good, but particularly to our technical team, ably led by Yelena, Fahad and Nehal, who came up with a fantastic future-proof technical solution to our particular rostering difficulties. Rathbone’s Outreach Service Team Administrator, Jacek Wojt, was fully engaged in the project throughout, and it was unfortunate that he had to be out of the country for this celebratory event.
It was a very positive experience for us from start to finish and we hope to be able to work with Force for Good again in the future.
Jacek appears on video at the Showcase
We are holding an open event on Wed 21st June as part of Learning Disability Week 2017.
Last Summer our Outreach Service began working on a new pilot scheme with an organisation called Timewise Foundation, who are supported by JP Morgan Chase Foundation. The pilot launched in September and around that time we mare made aware of an opportunity to potentially be part of JP Morgan’s 2016/17 Force for Good programme, in which project team of new graduates and more experienced JP Morgan tech talent use their skills to help ‘social good organisations’ (like ourselves) to develop technological solutions to some of the issues we face.
In our case we asked if Force for Good could make a difference to us was by using their team of IT experts to build an app to our specifications and improve the flexibility and responsiveness of our rostering system for the Outreach Service, something which could have a major organisational benefit.
Initially we hoped that the team could build a whole new system for us to coordinate our workforce but it quickly became apparent that the hope was somewhat over-ambitious and impractical for the 6-8 months allocated to the project. The Team worked closely alongside Jacek, our Team Administrator, on a weekly basis to identify and prioritise what could be done to improve our current system.
In relatively short time the project team was able to deliver a piece of software that drastically reduces the time it takes to produce our accessible / user friendly rotas for service users from 3 days to 30 seconds!!
In recent months the goal has evolved into incorporating this app into our functional rostering system.
Force for good was also able to help us migrate some of the data we held in separate spreadsheets into the system so the entire rostering process is more pleasant and intuitive for the user as well as much less time consuming. The solution is robust and has scope for future development and we couldn’t be much happier with the results.
The project is due to finish in the next 2 weeks, and will be highlighted and celebrated as part of the Force for Good Project Showcase on June 2nd.
Thank you to JP Morgan Chase Foundation, all our friends at JP Morgan and of course our other friends at Timewise Foundation. It’s been great.
Jacek and some of the the Force for Good team in action