Click to read the report
Rathbone’s Outreach service received its CQC Inspection report today! It’s ‘GOOD’!
Congratulations to all of the staff who work in the service, either in the community or in the service’s two supported living projects. This report is a great reflection of the professionalism, commitment and dedication that all of our staff bring to their work.
A big thank you must also go to the integrated disabilities social work team and the commissioners at Lambeth Council, who have worked in partnership with Rathbone to develop and restructure our services during 2017-2018.
And last, but by no means least, a massive thank you to all of the fantastic people who use our service, their parents, carers and families. They have helped us in so many ways, to develop and provide new and innovative solutions to problems, to learn from our mistakes and to work alongside us to ensure that we remain a good, Safe, Effective, Caring, Responsive, and Well-Led Service.
Well done all! – Jamie Sawyer, Head of Service
Our Chief Executive Andrew Preston said: “I am delighted with the report. I urge you to read it – it’s a great reflection on our staff and how the high standard of their work helps us to deliver on our values of Quality, Trusted, Creative & Inclusive. Support work is hard work, there is no doubt about it. My sincere thanks go to the staff teams and their managers in all of our CQC regulated projects.”
Due to the thunder storms on Friday 27th July we took the reluctant but necessary step of postponing Rathbone’s Annual BBQ at Chatsworth Way.
A new date has been agreed and announced – Friday 17th August, 5 – 8pm.
Tickets for the original date are valid for the rearranged event. Anyone who has paid for a ticket but cannot attend will be fully refunded.
Please note carefully that the event not starts and finishes one hour early to allow for the reduced daylight.
We had a busy weekend at the 44th Lambeth Country Show. It was scorching hot all weekend which drew a large crowd to the park. Some of our visitors made use of our Instagram frame, others stopped by to hear about our staff vacancies, volunteer vacancies and our Youth club Summer Programme.
Thanks to all the staff and volunteers who bravely manned the
stall in the heat. #LoveRathbone
A year of change!
Recent times have been very busy and full of change for the team at Rathbone. As part of a major restructuring of our Outreach Service, we have bid a fond farewell to some old faces and their posts. Our Business Manager Pippa retired in December, her function being replaced by Accountability EU, a specialist Voluntary Sector financial management service. Our Team Administrator Jacek headed off to pastures new (well, training to be a Southern rail driver!) and his full time Admin function has been happily shouldered by our hard working Team Managers.
As part of our new structure, we have been extremely happy to welcome The award winning Without Walls team from Lambeth into the service, Without Walls are a specialist complex/challenging behaviour team, whose aim is to support people to remain in their own homes and community, by developing positive behaviour support plans and working to reduce and manage behaviours that less specialist services struggle to cope with.
We have also opened a Drop-in Service, based at the Old Library in West Norwood, which is aimed at providing a flexible, responsive service to people with fluctuating needs, as well as providing group activities and IT resources to enable people to manage their support needs in either 1:1, or group activities.
Last but not least, following our pilot scheme in partnership with the Timewise Foundation we are in the process of reorganising our community based support workers into north Lambeth and South Lambeth focused teams. This is to facilitate both smaller teams of workers supporting people, and to improve efficiencies in terms of more regular/smaller team meetings and a decrease in travel time required.
Overall it has been a difficult and challenging process, but we have enjoyed both a high level of support from the fantastic staff at Lambeth Social Services (both Social Work and Commissioning colleagues) and a huge amount of goodwill and support from the most important people of all, those we exist to provide services to.
Jamie Sawyer, Head of Support Services
In recent months Rathbone’s Youth Club has been very fortunate to have a local parent that is as passionate about young people as we are. She has been working tirelessly on behalf of the young people, encouraging local community shops and businesses to donate goods, funds and time to supporting the delivery of our youth services. Pauline, in partnership with Club members and our Youth Management Team have successfully collected over £325 worth of donations towards for Club programmes!
The young people and staff are so grateful for all the time and effort that Pauline gives us to help improve the outcomes for local young people. Youth Club members and staff showed their appreciation on 5th April by surprising her with a bunch of flowers and a ‘thank you’ card!
She is an amazing example of a Community Champion, and we are delighted to have her in our community!
All the young people at Rathbone Youth Club would like to say a massive ‘thank you’ To the local community members in West Norwood for all their support.
It’s not often that local businesses understand the needs of the community and what makes a community a positive and fun environment for young people. So we would like to give a BIG shout out from all the young people at Rathbone Youth Club to our local West Norwood shops: Sorrento’s, Tesco, Subway, Pizza Hut, Iceland and Floral Hall! Each of these shops have helped us put on events and activities at our local youth club for disadvantaged and vulnerable young people in the last few months.
We would especially like to give one particular person that is always willing to go the extra mile a huge thank you as even at short notice he has never turned us away even at short notice and that is the store manager Jay at Iceland.
Without the support of our local community shops we wouldn’t be able to have as many fun and engaging youth session at our club!
Support Worker Vacancies
£ 21,216 salary, plus sleep-in payments
FT Contract: 40 hrs per week
PT Contracts (Min 16 hrs per week) with potential to fit around caring responsibilities
Rathbone is a London Living Wage employer.
- Are you caring, calm, empathic, resourceful and organised?
- Do you have an understanding of the needs of people with learning disabilities?
- Attitude is as important as skills and experience, but you need to show some relevant experience
Rathbone is a well-established charity in Lambeth, widely recognised for its excellent quality of support for adults with learning disabilities which often also includes supporting those with autism, mental health issues and complex case histories, physical disabilities, challenging or offending bevaviour and recurring problems with debt and vulnerability.
In return we will provide:
- Job satisfaction: helping vulnerable adults to live fulfilling lives.
- A range of specialist training both during induction and throughout your career with Rathbone.
- Paid travel time and travel expenses reimbursed.
- A supportive team of experienced support workers and managers who will provide advice and help you to develop your skills
- A friendly, open and collaborative place to work, where every member of staff is valued and a high quality of support for service users is fundamental.
- A learning culture, where every employee is encouraged to speak up and participate in the ongoing development of the service.
If you are interested in applying, or would like more information about the post, please email an up to date CV to firstname.lastname@example.org.
Thanks to our recent partnership with Timewise, the innovative Pilot Scheme we have been part of has now received national media attention as Timewise recently published their report of their findings from the scheme.
Timewise are actively involved in researching and developing new ways of flexible working, potentially attracting people to the workforce who may not fit into traditional full-time roles because of their own personal needs, such as caring commitments. There is a great and growing need for more finding skilled and motivated care workers in the sector, as more and more people in society need support while there are worrying national trends of people departing the workforce for other types employment.
The report and Rathbone’s Outreach Team’s involvement in the scheme was featured in the Guardian, the Times (behind a paywall) and Community Care magazine.