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Learning Disability Support Worker

Hours of Work: 40 per week
Salary: £24,856 per annum

Are you calm, caring, empathic, resourceful and organised?

Person Specification :

  • Strong professional boundaries. The people we support are not our friends as such, although sometimes it might feel like that for them. We have policies and procedures to lay out the framework for professional conduct, and to promote consistent support. You need to have a strong understanding of where the professional boundaries lie and be able to provide guidance to colleagues when they may be faced with situations with potentially blurred boundaries.
  • The ability to not take things personally. Some of the people we support may appear rude, ungrateful and disrespectful, and will sometimes use offensive language or aggression towards you and others. Dealing with these situations professionally is part of our job, and for which we provide training and support for frontline workers. Some people get referred to Rathbone because they have limited social skills and problematic behaviour – so they often function very badly in society as a result – which is why they need our support. As a professional you need to be able to shrug your shoulders and remind yourself that you are not being targeted personally and your feelings are not the primary concern – it’s about the person’s needs. Rathbone has policies, procedures and systems to support and protect you and to draw the lines of acceptability. You need the capacity to stay calm, rational, positive and resilient when others are not.
  • A commitment to work unsocial hours. Some of the support hours Rathbone delivers are unquestionably unsocial for frontline workers, as we deliver support according to service users’ needs. Team and individual rotas are intended to be fair and equitable but you need to be able to commit to regularly working early starts, late finishes, weekends, bank holidays and sleep-ins as required.
  • The ability, insight, flexibility and resilience to work effectively with people of varying levels of need, including those with Autism and challenging behaviour.
  • An empathic approach and an understanding of the needs of people with learning disabilities (such as physical, psychological, emotional) and the challenges they face in daily life.
  • Knowledge of the principles of working with service users from a range of ethnic and cultural backgrounds.
  • Effective communication skills including good spoken and written English and a general understanding of non-verbal communication. Having a non-patronising approach to service users.
  • The ability to work in an empowering way, encouraging and supporting service users to develop their independence and daily living skills.
  • The ability to work effectively within a team and to work alone when required, prioritising work and managing a caseload.
  • Adaptability to change and the ability to be flexible to the demands of a busy service.
  • Computer literacy and admin skills.

Role Details

Overall Purpose: To provide high quality care and support to service users in accordance with their support plan and comprehensive risk assessment; promoting independence, dignity, choice and wellbeing.

If you are interested in applying, or would like more information about the post, please email an up to date CV to jobs@rathbonesociety.org.uk

All appointments subject to our safeguarding procedures including pre-employment checks and an enhanced DBS


Local Cleaner/Handy Person

Hours of Work: 21 hours per week guaranteed for cleaning, plus additional ad-hoc hours available for handy-person duties

Salary: £13.15 per hour (LLW)

Place of Work: In and around West Norwood, London

Overall Purpose: 

We are looking for someone local and flexible, who would like to join our inclusive and diverse team, which supports adults with learning disabilities and offers services to children and young people.

Full training will be provided.

All appointments subject to our safeguarding procedures including pre-employment checks and an enhanced DBS.

Main Responsibilities:

  • Undertaking daily cleaning of our two main sites
  • Key holding duties – opening and closing the building for hire bookings, which may include early mornings, evenings and occasional weekends, over three sites
  • Basic DIY jobs, including repairs and maintenance, as and when they come up, over our four sites 
  • Basic record keeping, reporting all H&S issues and damages to the Facilities Manager as they arise.
  • Manual handling and minor maintenance services, dealing with deliveries when on duty.

Duties:

  • Empty and re-line all bins, and put waste out in outdoor designated bins for collection
  • Clean toilets
  • Replenish toilet rolls, hand towels and soap
  • Sanitise bathroom, kitchen and food preparation surfaces
  • Clean kitchen areas
  • Descale and polish all sinks and taps
  • Polish Mirror surfaces
  • Polish Furniture
  • Keep all areas tidy and free of rubbish and obstructions
  • Hoover/sweep/mop all floor surfaces
  • Dust and polish all surfaces including desks, units, shelves, skirting boards and equipment
  • Clean and sanitise fridges
  • Clean and polish all internal windows and glass doors
  • Keep the entrance of the building clean and clear of rubbish and obstructions including the notice boards
  • Follow GDPR, COSHH, Food Hygiene and Health & Safety procedures
  • Lone work
  • Order cleaning stock with the Administration Manager
  • Use appropriate PPE
  • Use and maintain all cleaning equipment provided
  • Follow Building Safety and Security Procedures
  • Open,close and alarm the building for out of hours hire bookings 
  • Repair and make good any reported damages or breakages. This may include some basic, DIY type of painting and decorating, carpentry work, plumbing and electrical works.

Person Specification: 

  • Excellent housekeeping skills
  • Basic DIY knowledge and skills
  • Self-motivated
  • Good Time Management skills
  • Physically Fit
  • Good interpersonal and communication skills
  • Good spoken and written English
  • Ability to use own initiative to identify and prioritise tasks
  • Ability to work alone and as part of a team
  • Approachable and courteous manner
  • Empathetic
  • Trustworthy and reliable
  • Preferably with a car and drivers licence

 The post-holder must carry out their duties with full regard to Rathbone’s policy and procedures with specific attention to Equal Opportunities, Health & Safety and Safeguarding Policies.

If you are interested in applying, or would like more information about the post, please email an up to date CV to jobs@rathbonesociety.org.uk

All appointments subject to our safeguarding procedures including pre-employment checks and an enhanced DBS


Sessional Youth Worker

Hours of Work: As agreed, sessional

Person Specification:

To work directly with mainstream young people and those with learning disabilities and Autism in the planning and delivery of a programme that will challenge, stimulate and provide new learning opportunities in line with the project/contract specifications.

Main Duties and Responsibilities/Accountabilities:

  1. Work with young people and those with learning disabilities and Autism
  • Ensure that all work undertaken is participative and actively challenges oppression and discrimination.
  • To work as part of a team in the development of youth work within a project, working directly with young people as directed by the project manager or youth service manager.
  • To make and sustain relationships with young people individually and in groups.
  • To work evenings and weekends as negotiated.
  • To ensure maximum access for all young people to youth work provision.
  • To deliver innovative approaches to youth work that enables and encourages young people to have participation at all levels.
  1. Staff Team
  • To work as a member of the team, sharing ideas and maintaining regular communication with other team members.
  • To undergo negotiated youth work training.
  • To attend required levels of supervision.
  • To assist in project monitoring and use of IYSS programme.
  • To attend and actively contribute to regular project staff meetings.
  1. Administration / Finance
  • To assist monitoring, planning, reporting and evaluation of youth work sessions/meetings as required.
  • To ensure that all Rathbone financial procedures are adhered to.

 The post-holder must carry out their duties with full regard to Rathbone’s policy and procedures with specific attention to Equal Opportunities, Health & Safety and Safeguarding Policies.

If you are interested in applying, or would like more information about the post, please email an up to date CV to jobs@rathbonesociety.org.uk

All appointments subject to our safeguarding procedures including pre-employment checks and an enhanced DBS