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Adult service

Outreach Service

Flexible, one-to-one support in the home and community, helping adults with learning disabilities stay safe, well and independent where they live.

Is this service right for the person you support?

Who it's for
Adults with learning disabilities who live in their own home, with family or in other community settings and need some support to stay safe and independent. This may include people with autism, mental health needs or physical health needs. Support can range from short “check-in” visits each week to more intensive daily support, depending on what the person needs.
Age range
Adults aged 18 and over with a learning disability.
Cost & funding
Outreach is usually funded by the local authority as part of a person’s social care package, based on the number of hours of support they need each week. People may make a financial contribution depending on their benefits and savings, following the council’s charging policy. We can explain how charging works and what it means in practice before support begins.
When support is offered
Support is mainly provided during daytime and early evening, Monday to Friday, with some flexibility at weekends where care plans require it. Visit times and frequency are agreed in advance and can be reviewed if someone’s needs change.
Status
Active

What difference this service makes

  • Enables adults with learning disabilities to remain safely in their own homes, reducing the need for residential or more intensive provision.
  • Provides preventative, early-intervention support that can reduce crisis presentations, safeguarding incidents and unplanned hospital admissions.
  • Offers flexible, tailored input that can be adjusted up or down as needs change, making better use of limited resources.
  • Improves engagement with health, housing, benefits and other key services, supporting better overall outcomes.
  • Reduces pressure on families and unpaid carers by providing regular, reliable support and oversight.
Easy Read

About this service

This service sends staff to your home to help you stay safe and well.
They can help with letters, money, appointments and going out.
Support is planned with you so you can live as independently as possible.

  • Staff visit you at home on agreed days.
  • They help with letters, bills and forms.
  • They can support you to go to appointments or activities.
  • They help you keep safe and healthy.
  • Support can increase or decrease if your needs change.
How to refer

Refer someone to Outreach Service

Most people are referred by a social worker, care co-ordinator or health professional after a social care assessment. Families and carers can ask Lambeth Adult Social Care for an assessment if they think outreach support might help. Professionals from other boroughs can also refer if they are funding the package. We are happy to talk through potential referrals informally before paperwork is completed.

Get involved

Support our work with adults

Rathbone supports adults with learning disabilities to live well in Lambeth. Donate, volunteer, or partner with us. Every bit of support makes more services like this one possible.